Présentation

Description de l'emploi :

Our company

Airbus Beyond is an Airbus company that delivers transformative experiences, boosting skills, behaviours and knowledge. We have dedicated ourselves to developing professionals in aerospace for over 30 years. We are a compassionate team, unafraid of taking bold steps. We frequently use the term "we" because we believe in a collective effort, and we are eager to welcome you on this transformative journey we call Going Beyond.

A few key figures

• Pool of over 300 external trainers and consultants
• Over 100 customers from Airlines, airports, lessors, maintenance and repair organisations and aerospace suppliers internationally
• Approx. 30, 000 learners per year
• Multi-cultural team based in China/India/Singapore/Germany/Portugal/France

We strive to create a caring, honest, and open working environment where every team member feels comfortable enough to speak up and get creative.

We fully believe in our values:

#GratitudeAndAttitudeAreChoices

#CaringIsWhatConnectsUs

#FortuneFavoursTheBold

… and we are looking for like-minded individuals to share the adventure.

Sounds like a match?

How about joining us as Training Administrative Support on a 6‑month fixed-term contract?

We are looking for a motivated person to join a small, dynamic and growing structure, to provide administrative support to the Customer Service department.
The Customer Service team ensure the smooth running of the training sessions in collaboration with the Delivery Team and with the Customer Success Managers (Sales & Marketing) . They are the operational interface between customers, trainers and the various external service providers. They are also responsible for monitoring the quality.

Your mission:

Support the Training Program Deployment

[On a daily basis]

• Accountable for data input accuracy in relevant IT systems: session creation, confirmations, invitations, cancellations
• Communication to Trainers : provide confirmations, invitations, digital attendance sheet,
• Interface with Logistics internally to Provide the necessary training materials & associated equipment for the deployment
• Preparation of attendance sheet
• Preparation of evaluation forms
• Collect hot and cold feedbacks

[On demand]

• Request access on the different training locations for the trainers and for participants
• Preparation of Training certificates
• Send pre-work elements to participants
• Organise logistics (rooms, industrial visits, travels & visa, leisure activities)
• Participate in continuous improvement and cross-functional topics :

• Maintain course descriptions & material
• Support training material revamp when needed

Profile / Competencies:

• Customer orientation, good level of listening and communication
• Organization and Rigor
• Autonomy, pro-activity and flexibility
• Excellent ability to work in a team
• At ease with figures and reporting
• Proficiency in Microsoft Word/Excel/PowerPoint, and ability to learn other computer tools
• Fluent French & English required

Cet emploi exige une connaissance des risques de conformité potentiels et un engagement à agir avec intégrité, comme base de la réussite, de la réputation et de la croissance durable de la société.

Unité légale :

Type de contrat :

Niveau d'expérience :

Famille d'emplois :

En soumettant votre CV ou votre candidature, vous autorisez Airbus à utiliser et stocker des informations vous concernant à des fins de suivi de votre candidature ou de futurs emplois. Ces informations ne seront utilisées que par Airbus.
Airbus s'engage à assurer la diversité de sa main-d'œuvre et à créer un environnement de travail inclusif. Nous accueillons toutes les candidatures, quels que soient le milieu social et culturel, l'âge, le genre, l'invalidité, l'orientation sexuelle ou les croyances religieuses des postulants.

Airbus est depuis toujours attaché à l'égalité des chances pour tous. En tant que tel, nous ne demanderons jamais aucun type d’avance de frais dans le cadre d'un processus de recrutement. Toute usurpation d'identité d'Airbus à cette fin doit être signalée à emsom@airbus.com.

Chez Airbus, nous vous aidons à travailler, à vous connecter et à collaborer plus facilement et de manière plus flexible. Dans la mesure du possible, nous favorisons les modalités de travail flexibles pour stimuler la pensée innovante.