AMUNDI ASSET MANAGEMENT : CUSTOMER JOURNEY SPECIALIST - VIE (H/F)

Poste
Volontariat International en Entreprise (V.I.E) (24 mois)
Localisation
Prague

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Missions

  • Map customer journeys and analyze competitor strategies.
  • Support development and management of current digital tools and websites for 3
countries CZ, SK, BG
  • Test and validate the UX/UI of new global applications to ensure functionality and user-friendliness
  • Refine customer personas and support content strategy.
  • Analyze data, create reports, and improve customer experience.
  • Manage tickets in JIRA and ensure data/document accuracy on digital tools.
  • Collaborate across Czech and French teams to align strategies

Profil recherché

  • Tech savvy, interest in digital apps/online world & marketing in general, interest in investments,
  • Being independent and highly self-motivated is essential
  • Written and spoken English at C1 level
  • Ability to simplify complex concepts
  • Attention to detail
  • Creativity
  • Ability to analyze data and draw conclusions to improve tools
  • Ability to learn, search for information, and use AI
  • Advanced knowledge of PowerPoint, Word, and Excel
  • Familiarity with Google Analytics or similar tool
  • Written and spoken English at C1 level,
  • Czech/Slovak/Bulgarian language is a plus and enable further options to work on content and websites for those countries and other tasks

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