Missions

• You will act as the Supply Chain Customer Expert for a defined customer portfolio, ensuring full alignment with customer rules, expectations and priorities
• You will monitor, consolidate and challenge Supply Chain performance through customer-specific KPIs (Service Rate, past dues, backorders, penalties, claims)
• You will drive cross-functional action plans to resolve deviations and secure a high level of customer satisfaction
• You will ensure data accuracy, robustness of analyses and consistency of action plans across the Valeo network
• You will build, deploy and follow the Customer Supply Chain roadmap in line with Valeo standards and tools
• You will provide analytical and data support, including forecasting, delivery performance reporting and penalty risk monitoring. You will manage customer portals and ensure reliable, timely maintenance of customer-related data and documents
• You will lead internal and external communication, including customer reviews, performance meetings and continuous improvement initiatives

Profil recherché

• You are graduated from an Engineering or Business degree with a specialization in Supply Chain and/or Logistics.
• You already have at least 3 years of experience in Supply Chain Management, ideally in Customer Service and/or Production Control, with a strong customer care focus.
• You have a fluent level of English, both written and spoken.
• You have good communication skills, an international mindset, and are open-minded to new cultures and new ways of working and thinking.
• You are humble, a good listener, positive, professional, and demonstrate a strong sense of diplomacy.
• APICS / CPIM certification, SAP knowledge, and quality or sales experience are a plus.

• To join a competitive group, a French pioneer in automotive innovation
• For a dynamic career with possibilities for national or international mobility, adapted to your aspirations
• To contribute to the development of greener mobility