Présentation de la société : OPTIMETRIKS
Optimetriks develops the FieldPro software. FieldPro is a mobile Customer Relationship Management (CRM) software that helps companies follow customer visits and field team activities in real time. It leverages a user friendly mobile app to empower field staff in efficiently completing their work and collaborating with teammates, and a web application to measure field execution through workflows and analyse performance on dashboards.We focus on consumer goods distribution, financial services agent network monitoring, agricultural value chain traceability and technical maintenance. 10, 000 field users work with Fieldpro from major brands such as Nestlé, Danone, One Acre Fund, Axian, etc
We are a young team of 30+ people spread accross multiple continents, Kenya, Senegal, France and Mexico
Missions
About OptimetriksOptimetriks is a fast-growing technology company transforming how businesses operate in emerging markets. Through our FieldPro platform, we help leading consumer goods and telecom companies digitize their sales, distribution, and retail execution processes.
Our product suite includes:
FieldPro Sales – a powerful Sales Force Automation tool to manage field activities and improve productivity,
FieldPro Detect – an image recognition module that automates retail audits and merchandising monitoring,
FieldPro Direct – an eB2B ordering app enabling retailers to place orders directly,
FieldPro AI – a suite of advanced analytics modules including sales recommendations, predictive insights, route optimization, and customer segmentation.
With operations across Africa, Asia, and Latin America, and trusted by clients such as Nestlé, Danone, and Axian Group, Optimetriks is building the future of field work intelligence in emerging markets. Joining us means working in a multicultural, mission-driven team that combines technology, data, and local insight to create real business impact.
Scope of Work
As Key Account Manager, you will manage our most strategic client relationships in emerging markets. These accounts represent thousands of users across multiple countries and require close, high-touch support to ensure their success.
You will report directly to the company’s management and collaborate across all departments (Customer Success, Sales, Finance, Product, and Data) , ensuring the success of high-impact projects.
Your Main Responsibilities
Client Relationship Management
Build strong, long-term partnerships with client stakeholders.
Maintain a high-touch presence through regular meetings, field visits, and steering committees.
Understand clients’ businesses in depth and their usage of our solutions.
Project Management & Leadership
Act as the super project manager for large-scale deployments.
Anticipate challenges, coordinate teams, and ensure top-quality execution.
Lead strategic committees with client executives, presenting progress, roadmaps, and new opportunities.
Sales & Product Contribution
Identify new opportunities through direct client interaction.
Draft commercial proposals with Sales to meet client requests.
Collaborate with Product/Design teams to define and test new features.
Data Management & Analysis
Support clients in data management and visualization projects to maximize the value of insights generated through FieldPro.
Write and optimize SQL queries to extract, transform, and analyze data for reporting and performance monitoring.
Build dashboards and visual reports to track key metrics and operational KPIs.
Work closely with internal data teams to ensure data accuracy, consistency, and quality across client environments
Profil recherché
International exposure: Work across West & East Africa, with direct access to senior client executives.High responsibility from day one: Manage some of the largest, most strategic accounts of the company.
Innovation-driven: Hands-on involvement in AI and Data Science projects applied to real business cases.
360° business immersion: Daily interaction with leadership and all departments of a fast-growing SaaS company.
Career booster: Unique blend of account management, technical leadership, and business development experience