Présentation de la société : ARKEMA FRANCE
Leader mondial de la chimie de spécialités et concepteur de matériaux et de solutions innovants, Arkema design des matériaux et crée de nouveaux usages qui accélèrent la performance de ses clients : matériaux légers et design, matériaux biosourcés, nouvelles énergies, gestion de l'eau, solutions pour l'électronique, la performance et l'isolation de l'habitat.Avec un chiffre d'affaires de 9, 5 milliards d'euros et 21 100 collaborateurs répartis dans 55 pays, le groupe poursuit des objectifs de recrutement ambitieux dans le monde entier.
Arkema offre des opportunités d'emploi diversifiées dans 200 fonctions et métiers répartis dans quatre grands domaines : l'industrie, la R&D, le commerce et les fonctions support.
Pour changer le monde, il faut la bonne formule. La bonne formule, ce sont nos matériaux innovants et durables, et vous. Rejoignez-nous pour développer les matériaux de demain et faire la différence ensemble.What are you made of ?
Missions
Détails de la MissionYou will be joining the Technical Polymer Business Unit, as part of the Customer Service Team.
You will work in an international environment (Europe, Middle East Africa, South America) and on a wide product range (Monomers & Polyamides) .
You will work in pairs with Supply Chain and Sales Representative.
1 - Supervision of:
- the solvency of the customers,
- the validity of the contracts,
- the respect of the prices,
- the payment conditions in respect with the international rules.
- Follow-up of the commercial offers, in relation with the Sales Represenatives,
- Follow-up of the customers needs and their forecasts, in relation with the sales Represenative and the Demand Manager,
- Follow-up of the order untill the delivery in relation with the plants, the logistics,
- Follow-up overdues & undues,
- Make sure accruals are up to date,
- Follow-up commissions for agents,
- Manage claims processing, return products processing,
- Consignment at customer follow up and billing,
- Manage samples processing from the shipment untill the arrival at destination, in collaboration with the sales representative.
- For new logistic flows
- For continuous improvement processes
- To improve the team's digitalization tools
Soft skills:
- Serious
- Strong iniciative
- Rigorous
- Good communicator
- Team player
- Problem analyst
- IT System : Excel, Word, Powerpoint. SAP (module SD) , Picaso, Sales Force are big plus.
- English : fluent.
- International Business, Sales, Customer Service, Logistics. Continuous Improvement management
Profil recherché
Soft skills:- Serious
- Strong iniciative
- Rigorous
- Good communicator
- Team player
- Problem analyst
- IT System : Excel, Word, Powerpoint. SAP (module SD) , Picaso, Sales Force are big plus.
- English : fluent.
- International Business, Sales, Customer Service, Logistics. Continuous Improvement management