Missions
Présentation de la société :CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110, 000 employees spread over 1, 500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
Poste et missions :
Business development: to work with key internal stakeholders to define and to implement the RPS business development roadmap with objectives and action plans. To create and to deploy internal and external communications to support roadmap in winning new business. To take the lead to secure new business within agreed target list once KAM and/or GAM has opened the door. To project manage new customer launches.
Project management: to support any new RPS activity projects such as innovation, new packaging introduction, IOT. To define and to support implementation roadmap for new clients. With the Global Reusable Packaging Services Head support, to organize and to structure new contract clients prior passing it over to the selected Contract Manager.
Contract & customer management: accountable for invoicing accuracy, credit control, operational compliance, P&L vs budget, analysis and accuracy of data generated from the IT system. To forecast contract turnover to support internal and external stakeholders. To manage customer expectations and all communication streams in term of performance, continuous improvement, innovation and reporting. To manage Customer Relationship at all levels. To manage continuous improvement projects and implementation projects. To Design and to implement KPI’s to share with the customer during monthly reviews. To design and to communicate processes with the customers. To prepare and to lead contract management reviews including continuous improvement and action plan.
Invoice management: accountable for setting up and following operational KPI’s, which should include indicators necessary for accurate flow management. To fully document operational expectations and activity from the customer in term of process, IT and invoicing
Profil recherché
- Bac +3, degree or master’s degree
- Dealing with internal and external stakeholders
- Customer focus, efficient communication, relationship ease, network building and maintenance, agility, analytical.
- Ability to discuss and to share information in French & English with internal and external stakeholders.