Présentation de la société : PLASTIC OMNIUM GESTION
A world leader, OPmobility provides innovative solutions for a more connected and sustainable mobility.The Group develops and produces intelligent exterior systems, clean energy systems and customized complex modules.
With €11.3 billion economic revenue in 2023, an international footprint of 152 plants and 40 R&D centers, OPmobility relies on its 43, 000 employees to meet the challenges of clean and smart mobility.
Innovation driven since its creation, OPmobility is now paving the way for zero carbon mobility through its investments in hydrogen solutions, where the Group has ambitions to become world leader throughout the entire value chain
Missions
OPmobility Modules develops, assembles and delivers complex, just-in-sequence modules for mass production. World leader, HBPO, now 100% OPmobility, specializes in highly integrated modules, including front-end & cockpit modules, center consoles and charge lid modules. Through new BEVs architectures, it constantly develops new modules with customized solutions.Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.
Context:
You are joining the OPmobility Modules Business Group in the Troy R&D and production centre. You are supporting the Sales team to develop and expand its market within North America.
Essential Functions/Duties
As per HBPO’s vision, mission, and quality policy, and promoting HBPO’s values of entrepreneurship, speed and control:
Concepts, Quotes and Negotiations
In conjunction with Business Development proactively obtain early opportunities to offer HBPO solutions to assigned customers. Identify strategies, document with appropriate CRM tools, and clearly prioritize opportunities, targets and progress
In conjunction with Business Development obtain from assigned customers all possible intelligence to develop HBPO solutions that best fit customer needs (not necessarily customer wants)
Support organization of negotiations relative to assigned customers terms and conditions, warranty, liability, service parts, quality agreements, miscellaneous contracts and commitments
Prepare alternative cost models and systematic P&L scenarios for each project and each plant prior to quoting
Participe in quote packages for the assigned customers consistent with past quotes.
Negotiate quotes with assigned customers using specific financial and technical argumentation. Continuously look for opportunities to reduce cost, improve quotes or improve attractiveness of HBPO’s offering. Update quotes accordingly. Negotiate accordingly.
Support program management in quoting ongoing changes and negotiate such changes with assigned customers
Customer Relationship Management
Collaborate with all departments such as purchasing, cost optimisation, supplier quality, engineering, front-end engineering, advanced manufacturing, logistics and plants to develop, improve and cultivate relationships with assigned customers at all levels.
Participate to preparation strategic, commercial and technical presentations at the assigned customers including answering specific technical aspects or providing experts’ answer in a timely manner.
Represent the company at the assigned customers
Support program management in solving major issues with assigned customers
Obtain, document and provide answers in a timely manner to the customer base. Address all concerns and needs prior to Gate 2. In conjunction with Program Management after Gate 2 and Plant after SOP.
Organize visits with assigned customers at our plants and facilities
Organize events to honor customers or improve present/future communication and relationships between HBPO and assigned customers. This may include a reasonable and moderate number of customer outings and event participations.
Organize Tech days and special events at assigned customers
Marketing & competitive intelligence
Obtain, check consistency, filter and maintain up-to-date documentation of information on future programs, localization, product strategy, future technologies, future materials, advanced developments at the assigned customers, trends, future customer needs.
In conjunction with Business Development, obtain, check consistency, filter and maintain up-to-date documentation of information on competitors’ market positions, pricing, and technologies
Ensure compliance of internal business processes, strategic and operational directions with true present and future customer needs (not necessarily customer wants)
Support any activity that facilitates program management, customer relations, smooth production launches, reaching or exceeding financial and strategic targets, and customer satisfaction
Profil recherché
Profile:Currently enrolling in a Master's Degree in Communications, Journalism or related degree.
Perfect verbal, writing, editing and proofreading skills.
Previous experience in an international context (internaship, studies aborad) or keen interest in buidling an international career.
Project management skills and the ability to quickly shift priorities based on business needs.
Solid interpersonal and relationship-building skills allowing to to build trustworthy working relationships with key internal stakeholders, including executive management.
Comfortable leveraging several digital communication platforms depending on communication.
Expertise in Microsoft Office.
Fluent in English, any knowledge of European knowledge is appreciated